Privacy Policy
Privacy Policy
OZEMU PTY LTD respects your privacy and is committed to protecting your personal information in accordance with Australian privacy laws.
Information We Collect
We may collect the following information when you interact with our website:
- Name
- Address
- Email address
- Phone number
- Order details
- Payment confirmation information
- Device and browser information
- IP address (for security and fraud prevention)
How We Use Information
We use your information to:
- Process and fulfil orders
- Deliver products
- Provide customer support
- Send order confirmations and updates
- Send marketing communications (only where consent is given)
- Prevent fraud and maintain security
- Improve our website and services
Data Sharing
We do not sell or trade personal information.
Your information may be shared only with trusted service providers including:
- Payment processors
- Shipping carriers
- IT and hosting providers
- Warranty or product service partners (where required)
These providers are required to protect your data
Cookies
Our website uses cookies to:
- Enable checkout functionality
- Maintain shopping carts
- Enable login sessions
- Improve browsing experience
Cookies can be disabled in your browser settings if you prefer.
Data Security
We use industry-standard security practices including:
- SSL encryption
- Secure servers
- Restricted access controls
While no online system can guarantee absolute security, we take reasonable steps to protect your data
Access & Correction
You may request access to or correction of your personal information by contacting:
support@lunazone.au
Data Deletion
You may request deletion of your personal data, subject to legal record-keeping requirements.
Policy Updates
We may update this Privacy Policy periodically. The latest version will always appear on our website