Terms & Conditions

Products are sold and delivered by OZEMU PTY LTD (ABN 87 636 378 357)

OZEMU PTY LTD is the authorised distributor and retailer for Luna products in Australia.

Unless otherwise stated, all prices on our website are listed in Australian Dollars (AUD) and include GST where applicable.

If GST does not apply to your order, this will be clearly displayed at checkout.

For orders shipped outside Australia, customers are responsible for any local taxes, duties, or customs charges imposed by their country.

Prices may change at any time prior to order confirmation.

By placing an order on our website, you agree that:

We reserve the right to cancel or refuse orders where fraud, pricing errors, or availability issues occur.

Shipping and delivery details are outlined in our Shipping Policy page, which forms part of these Terms & Conditions.

Our Returns & Refunds Policy forms part of these Terms & Conditions.

Please refer to the Returns & Refunds page for full details regarding:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to:

A replacement or refund for a major failure
Compensation for any other reasonably foreseeable loss or damage
Repair or replacement if goods fail to be of acceptable quality and the failure does not amount to a major failure.

Title to the goods passes to you once full payment has been received.

Risk in the goods transfers to you once the product has been delivered to your nominated delivery address.

Payments on our website are processed using secure servers and 256-bit SSL encryption.

We do not store full credit card details on our servers.

Your personal information is handled in accordance with our Privacy Policy.

We may update these Terms & Conditions from time to time.

The latest version will always be available on our website. Continued use of the website constitutes acceptance of the current Terms.

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